By Aimee Woodley
Building relationships with your customers is what keeps them coming back to you.
A key way to build these relationships is customer care. As they say, “fortune is in the follow-up.”
If you truly love your product, you won’t be a pushy salesperson. Sharing how your product makes your life better and how it can help others makes a big difference. Think of yourself as a problem solver, a teacher or even a personal shopper. Remember, it’s not about you, it’s about what you can offer others.
Whether you work your direct sales business part-time or full-time, being consistent makes all aspects of your business easier. Set a routine and stick to it. If possible, get an accountability buddy. They don’t have to from your company or even in direct sales. A family member or best friend can be your best accountability buddy.
Set goals. Make sure your goals are specific, then break those goals up into smaller chunks that seem less intimidating.
No matter how long you’ve been in the business, there’s always something new to learn. Make time for training. There is all sorts of training available that covers all types of direct sales businesses. Take advantage of all that the internet and the communities around you have to offer.